Shipping policy

Shipping Policy – The Avello

This Shipping Policy applies to all orders placed through https://theavello.shop/ and operated by STREAMLINE GLOBAL TRADE.

1. Shipping Coverage

We currently ship products across India, subject to serviceability by our courier partners.

2. Order Processing

Orders are typically processed within 1–3 business days after successful payment confirmation. Processing times may be extended during holidays, promotional campaigns, or periods of high order volume.

3. Delivery Timeline

Estimated delivery time is generally 5–10 business days from the date of dispatch. Delivery times are indicative and may vary depending on the destination and circumstances beyond our control.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout prior to payment. Promotional free-shipping offers may be provided from time to time.

5. Order Tracking

Tracking details, where available, will be shared via email, SMS, or other communication channels once the order is dispatched.

6. Customer Responsibilities

Customers are responsible for providing accurate shipping and contact information. We shall not be liable for delays or failed deliveries arising from incorrect or incomplete details.

7. Delays and Force Majeure

Delivery may be delayed due to weather, natural disasters, public holidays, courier disruptions, or other events beyond our reasonable control. Such delays do not entitle customers to compensation.

8. Contact Us

STREAMLINE GLOBAL TRADE
207, Lane 2C, Nag Devta Mandir, Bhadroya, Pathankot, Pathankot, Punjab – 145001, India
Email: support@theavello.shop
Phone: +91 7814667922
Website: https://theavello.shop/